Hazrat Shahjalal International Airport provides almost all services and facilities as provided by other international airports around the world. Following are the list of facilities available at this airport for its passengers.

Car Parking:

Multi-storied car park -(Car, Microbus, Jeep):

  1. For first 3 hours TK. 100/- (Hundred).
  2. More than 3 hours and up to 24 hours TK. 40/- (forty) surcharge per hour
  3. Should be handed over to the law enforcement agencies after 24 hours.

Open car parking

Open car parking facility is available in front of the arrival terminals at the airport. Respectable passenger(s)/visitor(s) can park their vehicles safely in the under mentioned fees

Bus, Minibus and Truck (3-5) Ton

  1. For first 3 hours -TK. 150/= (one hundred fifty)
  2. More than 3 hours and upto 24 hours -TK. 60/= (sixty) per hour;
  3. Should be handed over to the law enforcement agencies after 24 hours

 

Car Jeep and Microbus

  1. For first 3 hours -TK. 80/= (eighty)
  2. More than 3 hours and up to 24 hours- TK. 30/= (thirty) per hour
  3. Should be handed over to the law enforcement agencies after 24 hours

 

Baby Taxi and Motorcycle

  1. For first 3 hours -TK. 25/= (twenty five)
  2. More than 3 hours and up to 24 hours- TK. 10/= (ten) per hour
  3. Should be handed over to the law enforcement agencies after 24 hours.

 

Bicycle

  1. For first 3 hours -TK. 20/= (twenty)
  2. More than 3 hours and up to 24 hours- TK. 5/= (five) per hour;
  3. Should be handed over to the law enforcement agencies after 24 hours.

Passenger Lounge:

Passenger lounge is available.

Luggage Trolley:

High quality Luggage trolleys are available for respectable passengers in both the floor of terminal buildings. Luggage trolleys are provided free of cost.

Wheel Chairs:

Wheel Chairs are available for disable passengers upon request.

Visitors Facility:

Visitors can make entry in to the international concourse hall by purchasing a ticket of Tk. 200/=*(Two hundred) and to enter the domestic concourse hall by a ticket of TK. 300/= (Three hundred) only.

*This fee may change.

First Aid:

Medical crews from Civil Aviation Authority of Bangladesh (CAAB) provides free of cost first aid treatments to the sick or injured passengers during watch hours.

Banking System:

Banking facility for foreign currency exchange is available in the international terminal building. Passengers can exchange foreign currency at both departure and arrival terminals.

Duty Free Shop:

Private and Bangladesh Parjatan Corporation are operating duty free shop for the honorable passengers.

Hotel Booking:

Hotel Booking booth is available for the passengers for hotel booking at arrival terminal.

Pure Drinking Water:

Pure drinking water is available for the passengers.

Prayer Room:

Prayer room is available for the passengers.

Luggage Trolley:

Sufficient free of cost high quality luggage trolleys are available for respectable passengers in both arrival and departure lounge of the terminal building.

Wi-Fi:
Free Wi-Fi is available for the passenger(s).

Flight Information Display System (FIDS):

The modern flight information display system shows the arriving and departing flights information, information of boarding bridge, conveyer belt, check-in-row etc round the clock.

Luggage Raping:

Luggage raping facility is available for the passengers to pack their luggage.

Cargo Service:

There are two cargo terminal buildings at Hazrat Shahjalal International Airport for import and export facilities of cargo, namely Import Terminal and Cargo Village (export) under the ownership of CAAB. The two terminals are managed/handled by Biman Bangladesh Airlines Ltd. Telephone: +880 2 8901500-19 (Export), Ext.-8101.

Helpline:

A service providing organization named ‘Helpline’ is on the second floor of terminal-2 of Hazrat Shahjalal International Airport. Passengers can get necessary services in exchange of money. Telephone: +880 2 8901248-9, +880 2 7911041-3, Ext.- 3349.

Hotel Booking:

Hotel booths of different categories are available in the arrival lounge of terminal building. Passengers can make reservation of hotel from the booths.

Entertainment Facilities:

Facilities for light refreshment or food are available in both the floors of the terminal building.

Lost & Found:

Lost & found desk is in the terminal building for passengers lost luggage. Telephone: +880 2 8901500-19, Ext.-5402 and direct call +880 2 8901315.

Ticket Sales Counter:
For the advantage of the respectable passengers, the international ticket sales counter of Biman Bangladesh Airlines Ltd. is established in the concourse hall (first floor) of international terminal building Telephone: +880 2 8901500-19, Ext. -2911and direct call +880 2 8901757) and the domestic sales counter of different airlines including Biman are in the domestic terminal building (Telephone: +880 2 8901500-19, Ext.-5420).

 

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